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Privacy Policy

At Village Vineyards, we are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided information on when and why we collect your personal information, how we use it and how we keep it secure. 

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. 

Other cookies may be stored on your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected. 

As part of the registration process for our website, we collect personal information. We use that information for a couple of reasons: firstly, to process your order; to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. The type of information we may collect about you includes your name, address, telephone number, email address, credit/debit card details and your previous purchase history. We don't rent or trade email lists with other organisations and businesses. 

We use a marketing automation platform and an email marketing provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. For more information, please see MailChimp’s Privacy Page. We will not email you unless you have given us your consent. You can unsubscribe to our emails at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at info@villagevineyards.co.uk

When you purchase a ticket (or tickets) on our website, your name, address data, email and contact number will be stored in our e-commerce system and as part of an event emailing list on MailChimp. You may, of course, purchase a ticket (or tickets) in person without supplying the aforementioned personal data. If you want to be informed about future events, you can give us your email and name which we will input to our event emailing list on MailChimp. Please be assured that we do not share your personal details with any other company without your consent. 

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at info@villagevineyards.co.uk. If you find any inaccuracies we will delete or correct it promptly.

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